RaySearch develops innovative software solutions to improve cancer care. Over 800 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe, Asia and Australia & New Zealand. Today we are more than 400 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.
Do you enjoy travelling and want to install innovative software products that improve cancer treatments for patients around the world? RaySearch is now strengthening the team in Australia with an experienced IT Specialist. Join RaySearch in our fight against cancer
About The Position
As an IT Specialist you will be part of an international service team located around the world. You will work together with experienced specialists who are looking forward to introducing you to the team and company. You will be working with our innovative software products RayStation and RayCare that enables cancer clinics to improve their way of planning cancer treatments and managing patient information. Your primary responsibility will be to handle installation and technical issues for both current and potential customers. You will primarily work from your home office, with regular travel to customer sites. The position requires residency in Australia, with Sydney or Adelaide preferred due to customer proximity and existing team presence.
Your main tasks
Planning, implementation and support for our software products, and the IT environment where they are hosted, to ensure optimal and accurate function and performance of our software
Supporting customers remote and on-site
Actively be involved in pre-sales activities like answering IT related prospects questions and creating/discussing customer IT solutions
Participate in customer IT trainings, onsite or at remote training locations
Your profile
If you share our vision of a world without cancer and want to learn everything about our products, we will gladly share everything we know with you. You do not need to have previous medtech experience but we think you have solid technical skills, which enables you to feel comfortable to go out to customers after having a proper introduction to our products. You are a positive, service-minded person who enjoys helping customers as well as traveling and experiencing new cultures. You structure your work in a way that ensures all tasks are taken care of, but at the same time you are flexible and easily reschedule when priorities change. You take responsibility for your own tasks as well as contributing to the group's common goals.
We think that you have
Experience from installing and supporting hardware
Experience from Active Directory (Windows Server 2008 and higher)
Experience of installation, maintenance and troubleshooting of Windows Server 2012 R2 and later versions.
Experience from customer and sales support, including pre-sales activities, technical input to sales, and direct customer communication (written and verbal)
Ability and interest in traveling
Relevant University degree or equivalent experience
Excellent communication skills in English
We believe that you have been working in an IT service related role for at least 5 years, but the right person is more important than the number of years on your CV. You most probably have been working with Citrix XenApp and Virtualization installations and administration. It is an advantage, but not required, if you have experience of working with SQL servers, Network, HL7, DICOM.
Application
Please apply to the position through the application form below. Selection and interviews will be ongoing. Please note that we only will consider candidates that have a legal right to work in Australia (valid work visa or permanent residency) and who are based in Australia. We do not accept applications by e-mail.
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