Porter/Doorman Role at Intercontinental Melbourne the Rialto
We are a global leader in luxury hospitality, proud to represent the InterContinental brand.
Combining international expertise with local knowledge, we create exceptional experiences for discerning travelers.
Located on iconic Collins Street, Intercontinental Melbourne the Rialto is one of Melbourne's premier hotels.
Job Responsibilities:
* Maintain the lobby area, driveway, and baggage area cleanliness by removing trash.
* Escort guests and their luggage to rooms while providing personalized service.
* Familiarize yourself with hotel events and facilities, including operating hours.
* Park guest cars safely and securely.
* Welcome guests and assist with inquiries.
* Provide directions within the hotel and externally, offering transportation options when necessary.
* Ensure departing guests receive assistance with luggage and arrange transportation for a seamless checkout experience.
Requirements:
* Hold a current and valid driver's license.
* Experience in a similar role, preferably in a luxury setting.
* Valid working rights in Australia are required.
* A passion for career advancement in a dynamic team environment.
* Thrives in a fast-paced setting with a proactive attitude.
* Provides smart solutions and maintains a positive attitude.
* Excellent communication skills, warm, welcoming, and easy to talk to.
Benefits:
* Free meal from staff canteen daily.
* Laundered uniform provided.
* Paid birthday leave.
* Paid parental leave.
* Paid wellness and mental health days.
* Exclusive colleague discounts across IHG Hotels for accommodation, food, and beverage.
* Access to a vast colleague discounts platform for favorite brands and retailers.
* Career development programs, milestone celebrations, and transferable leave entitlements.
We're committed to True Hospitality for Good. We strive to make our guests and colleagues feel welcome, cared for, recognized, and respected.
As a pioneering luxury hotel brand since the 1940s, InterContinental Hotels & Resorts is passionate about international travel, culture, and diversity.
Join us in embracing a world of opportunities and becoming part of the most international luxury hotel brand.