As a dedicated customer service professional, you will play a pivotal role in delivering exceptional experiences to clients and colleagues alike. This role offers numerous opportunities for growth and development within a top-10 brand.
Key Responsibilities:
* Face-to-face interactions with customers to ensure satisfaction
* Maintain regular communication with customers to provide updates and resolve concerns
* Collaborate with internal teams to ensure timely vehicle completion
* Offer accurate estimates for additional work or repairs
* Participate in ongoing training and development opportunities
This role requires strong interpersonal skills, effective communication, and a passion for delivering high-quality customer experiences.
Requirements:
* Strong customer service skills
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Basic mathematical skills for estimating purposes
Benefits:
* Opportunities for career growth and development
* Supportive team environment
* Continuous training and development opportunities