Are you ready to take your technical knowledge to the next level? Our Rebuilds Service Advisors are the first point of contact to scope and win Rebuild and Repair work for WesTrac. We are looking for a Mechanical or Electrical Rebuild Adviser to join our knowledgeable and welcoming team.
Reporting to the Rebuilds Service Advisory Supervisor, the Rebuilds Service Advisors are accountable to work with customers, both internal and external, to scope and price work for the Rebuilds workshop based in Welshpool. This includes developing quotations/estimates for a wide range of Cat Mining equipment, reviewing part listings to enable safe and efficient rebuild or repair of equipment. We work with our Sales Teams to advise customers on rebuild options, to understand and meet customer expectations. We also work closely with our Execution teams on variations to scope, refining future quotes and providing support when required. Occasional site travel is required as a part of this role's duties.
Location:
Welshpool
Roster:
5/2 10.5hrs (Permanent Full-Time)
To be successful the following is required:
* Trade Qualification relevant to role requirements (Cert 3 Certificate III in Mobile Plant Technology or Australian recognised electrical trade)
* Leadership or mentor experience
* Proven experience and in-depth knowledge of Caterpillar products.
* Experience or interest in working with Customers
* Experience with Pricing and planning systems tools (SIS, Excel, PSQ)
* Time management and the ability to prioritise
* Sound conflict resolution and negotiation skills.
* A team building skill set and the ability to network between teams effectively is essential.
What we offer:
* Job security with a consistent pipeline of work
* Unrivalled training and development via The WesTrac Institute
* Family-friendly, Perth-based work
* Fantastic team environment and inclusive work culture
* Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
* Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
If you are interested in taking your career to the next level with WesTrac click the 'Apply' button today!
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
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