A fintech innovator based in Newcastle City Council is seeking candidates for an investigative customer service role. This position emphasizes autonomy and trust, allowing employees to make impactful decisions rather than following scripts. You will handle complex cases involving payments and collections, requiring curiosity and critical thinking skills. Excellent communication and attention to detail are vital. The role includes attractive benefits such as bonuses and additional leave, making it an exciting opportunity in a supportive environment.#J-18808-Ljbffr