Role type: Full time; Fixed-term for 12 months
Department: Student and Scholarly Services
Salary: UOM 6 $100,847 - $109,163 p.a. plus 17% super
- Shape equitable student support services / Build robust quality systems and frameworks / Collaborate across diverse specialist teams
- Play a pivotal role in lifting service quality and consistency—support equitable student success.
- Investing in you – 17% superannuation, benefits package including salary packaging, health and well‐being programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.
Your next career opportunity
You will support high‐quality, equitable services for students with disability by coordinating SEDS' quality systems and frameworks. You will lead audits, refine procedures, and help build a consistent, student‐centred model across the University.
What you will deliver
- Coordinate development, maintenance and improvement of the SEDS Quality Framework, ensuring consistent updates across all service areas.
- Establish and run quality audit schedules, including preparation, data collection, record checks and documenting findings for review.
- Develop, update and organise SOPs, templates, guides and documentation to support clear, current and accessible processes.
- Work with team leads to embed AAP quality assurance, improving accuracy, compliance and consistency of student adjustments.
- Contribute to service improvement projects, documenting issues, mapping processes and co‐designing practical, team‐friendly quality solutions.
You may be a great fit if you
- Hold a relevant qualification in quality, business, education, health or a related field, or equivalent experience.
- Have experience supporting quality frameworks, assurance systems or continuous improvement within complex service environments.
- Demonstrate capability coordinating quality audits, preparing documentation, reviewing records and assisting with clear, concise reporting.
- Create accurate process maps, SOPs, guides and templates that support consistent, student‐focused practice.
- Understand case management or Academic Adjustment Plan processes, and apply this knowledge to support compliance and consistency.
- Use data to identify trends and issues, contributing to evidence‐based recommendations and improvements.
What we offer you
- Build future financial security with 17% superannuation
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well‐being
- Career development opportunities, including access to tailored programs and learning platforms such as LinkedIn Learning
- Progressive leave provisions to empower your work‐life balance and well‐being, including leading parental leave, gender affirmation leave and cultural leave
- Salary packaging and access to discounted services such as Bupa health insurance, plus cultural and recreational benefits like discounts for the Melbourne Theatre Company
- Health and well‐being services including an Employee Assistance Program
Your new team – Student Equity and Disability Services (SEDS)
Student Equity and Disability Services (SEDS) partners with staff and students to remove barriers to participation. The team designs and delivers adjustments, advice and supports that enable equitable access to learning and campus life. You will join a collaborative, values‐driven group focused on quality, innovation and inclusive, student‐centred service improvement.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child‐safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences.
Applications close: Thursday 18th of June 2026 at 11:55 PM; AEST.
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