Overview
We are seeking an exceptional and brand-aligned Boutique Manager to embrace our by charlotte vision and culture to deliver meaningful experiences to our customers. As our Boutique Manager in Chatswood you will play an essential role in the by charlotte experience. This position reports directly to our NSW Area Manager and works closely with other key internal stakeholders. If you are ready to bring positivity, creativity, and heart to our team, we’d love to hear from you.
Responsibilities
- Maintain an exceptional level of service by leading by example in communication and customer engagement.
- Review store performance daily, weekly and monthly to share feedback with the wider team and develop strategies and key focus areas for improvement.
- Provide specific coaching and feedback to drive team performance in sales, operations and customer service.
- Offer ongoing coaching opportunities to all team members in product knowledge, storytelling and selling skills to develop best-in-business product and service experts.
- Implement targeted sales strategies to ensure growth outcomes and achieve store targets.
- Manage inventory and ensure the store is well-stocked and presented against business guidelines.
- Monitor traffic trends and rostering to achieve maximum sales potential.
- Uphold relevant policies and procedures to ensure team comprehension and compliance, brand spirit and culture.
- Maintain a safe working environment aligned with Work Health and Safety standards and guidelines.
About You
You’re more than just a team player—you’re someone who believes in collaboration, creativity, and mutual support. You bring a can-do attitude to every challenge and are excited by the opportunity to create something meaningful. You enjoy working with like-minded individuals who share your passion for growth, connection, and making a positive impact in the world.
Perks And Benefits
- Training and Development: Access to our newly launched training platform with role-specific training and leadership development to support your professional growth.
- Exclusive Product Discounts: Generous discounts on our collections.
- Team Bonding & Experiences: Unique team events and experiences throughout the year to strengthen connections.
- Competitive Bonuses: A rewarding scheme recognizing and rewarding your hard work.
- Collaborative & Passionate Environment: A dynamic, fast-growing team where creativity, collaboration, and innovation thrive.
About Us
We believe in the power of collective growth. Together, we uncover inner strengths and brilliance, encouraging everyone to reach their fullest potential. We are committed to equal opportunities and an inclusive culture. Due to the high number of applications, by charlotte will contact shortlisted candidates only if their application has been successful.
Seniority level
- Not Applicable
Employment type
- Full time
Job function
- Management and Sales
Industries
- Retail Luxury Goods and Jewelry
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📌 Boutique Manager - Chatswood
🏢 By Charlotte
📍 City of Sydney