The 3PL Coordinator serves as the primary liaison between our company and third-party logistics (3PL) providers. This role is to act as the main point of contact for 3PL providers, responsible for resolving issues and ensuring smooth day-to-day supply chain operations, including coordinating inbound/outbound shipments, ensuring accurate inventory management, and maintaining operational excellence across all 3PL facilitie.
About the Role Key Responsibilities
* lities Warehouse Operations Ma
* nagementCoordinate daily operations with 3PL warehouse partners to ensure smooth receiving, storage, picking, packing, and shipping p
* rocessesMonitor warehouse performance metrics (KPIs) including order accuracy, on-time delivery, inventory accuracy, and prod
* uctivityTroubleshoot operational issues and implement corrective
* actionsInventory Ma
* nagementInvestigate and resolve inventory discrepancies in WMS (Warehouse Management
* System)Manage manual SKU creation, inbound/outbound and inventor
* dinationCoordinate with 3PL to ensure on-time order fulfillment and
* shipmentManage special handling requirements (gift wrapping, kittin
* g, etc.)Coordinate carrier pickups and resolve shippin
* g issuesKey support from supply chain to any vendor/produ
* ct shows3PL Relationship Ma
* nagementServe as primary point of contact for 3PL warehouse
* partnersConduct regular business reviews with 3PL p
* rovidersManage service level agreements (SLAs) and hold providers acc
* ountableNegotiate operational improvements and cost savings ini
* tiativesEscalate and resolve servic
* e issuesSystem & Documentation Ma
* nagementMaintain accurate records in WMS, ERP, and other logistics
* systemsCreate and update SOPs, work instructions, and training m
* aterialsEnsure proper documentation for inventory transactions and s
* hipmentsSupport system implementations and
* upgrades
Qualifications
* ification
* s EducationBachelor's degree in Supply Chain Management, Logistics, Business Administration, or r
* elated fieldOr equivalent combination of education an
* d experien
* ceExperienceRequired: 2-4 years of experience in warehouse operations, logistics, or
* supply chainPreferred: 1-2 years working with 3
* PL providersExperience with Warehouse Management Systems (WMS)
* such as SAPFamiliarity with e-commerce fulfillment operatio
Required Skills
* equired Skills Proficient in Microsoft Excel (VLOOKUP, Pivot Tables
*, data analysis)Experience with WMS, ERP systems (SAP,
* NetSuite, etc.)Knowledge of inventory management principles (FIFO, cycle countin
* g, ABC analysis)Understanding of shipping/carrier systems (FedEx, UPS, DHL, fre
* ight forwarding)Data analysis and
Preferred Skills
* Strong communication skills (written and verbal) for interfacing with internal teams a
* nd external partnersExcellent problem-solving and
* analytical abilitiesDetail-oriented with strong o
* rganizational skillsAbility to manage multiple priorities in a fa
* st-paced environmentProactiv
* e and self-motivatedTeam player with c
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
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