Job Title: Global Freight Support Associate
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Global Freight Support Associate. As a key member of our operations, sales, and account management team, you will be responsible for assisting with various tasks including preparing quotes for customers, analyzing market information, liaising with clients and internal departments, and supporting day-to-day operations.
Responsibilities:
* Prepare quotes for customers and analyze current market information to ensure accurate pricing and customer satisfaction.
* Liaise with clients and internal departments to resolve queries and provide exceptional customer service.
* Support the operations team with day-to-day tasks, including booking transport and job registrations.
* Backup the Operations team as needed.
* Manage and maintain systems to ensure sales success.
Requirements:
* Proven freight forwarding experience in customer service and/or sales support is a must.
* Understanding of RoRo cargo and breakbulk is highly regarded.
* Willingness to assist Sales and Operations team.
* Energy and eagerness to succeed.
* Excellent ability to work in a challenging role and great communication skills, written and verbal.
* Full time, permanent Australian work rights.
What We Offer:
* South-west location - live near Geelong.
* Hybrid working conditions.
* No two days are the same.
Contact Us: For further inquiries regarding this position, please contact Andrea Hunter on 0408 520 903 or visit our website at www.frmstaff.com.au.