Job Overview
The Assistant Housekeeping Manager is responsible for overseeing daily housekeeping operations in a luxury hotel environment. This includes supervising and coordinating housekeeping activities to ensure all rooms and hotel areas meet the highest standards.
Key Responsibilities
* Lead the housekeeping team with integrity, care, and a values-driven approach.
* Determine work requirements and allocate duties to team members, including room attendants and public area cleaners.
* Supervise and coordinate daily housekeeping operations to ensure all rooms and hotel areas meet luxury standards.
* Monitor compliance with health, safety, and hygiene regulations, enforcing standards across all housekeeping areas.
* Train, coach, and support team members in service standards, safety procedures, and operational excellence.
* Maintain accurate staff rosters and attendance records to ensure efficient scheduling and coverage.
* Liaise with maintenance, suppliers, and other departments to ensure smooth operations.
* Oversee inventory control for linen, amenities, and cleaning supplies, ensuring cost-effective management.
* Track costs, including expenses and staffing, to support business needs.
* Evaluate housekeeping processes and recommend improvements to enhance efficiency and guest satisfaction.