Sales Associate - (26141413)
MTHS has an opening for two part‐time Sales Associates. This position works as a member of the museum store team and is responsible for assisting customers throughout the shopping process.
Function
Under the direction of the Museum Store Manager, the Sales Associate is a customer‐service professional who helps customers find products and services and assists with daily store operations.
Working Hours
Part‐time, 18 hours per week, scheduled to include Saturday, Sunday, and one weekday. Holiday coverage is required and holiday pay will be provided.
Representative Duties
* Respond to customers' questions about merchandise, promotions, payment and exchange policies, and merchandise selection.
* Take inventory or examine merchandise to identify items to be reordered or replenished.
* Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
* Open and close cash registers, performing tasks such as counting money, balancing cash drawers, making deposits, and reconciling payments with sales.
* Receive and process payment for sales, exchanges, and returns.
* Prepare sales slips, sales contracts, return slips, and other documents related to sales and merchandise.
* Assist customers by resolving complaints.
* Prevent or handle security risks and theft.
* Process online orders from the Store's website and phone orders from its catalog.
* Provide customer service to the public while selling books and merchandise with a professional and courteous attitude.
* Create and update merchandise displays and ensure the Store is well organized.
* Work in the MTHS customer database and ensure membership discounts are properly applied to MTHS subscriber purchases in the Store.
* Be knowledgeable about Montana and the Historical Society's history and share this knowledge with museum guests.
Education
* High school diploma or equivalent.
Experience
* One year of job‐related work experience.
* Handling cash.
* Customer service.
* Other combinations of education and experience may be substituted.
Knowledge
* Point of Sales systems.
Skills
* Excellent oral and written communication skills.
* Effective time‐management and organizational skills.
* Attention to detail.
* Team‐oriented attitude.
* Ability to work with fellow store staff.
* Phone skills and basic computer skills.
Ability to
* Lift 30 pounds.
* Stand for long periods of time.
* Interact well with museum visitors.
* Work in a customer database.
Hours of Operation
The Montana Heritage Center operates seven days a week and is open all holidays except Thanksgiving and Christmas.
Employees may work outside of the regular Monday‐Friday, 8:00 a.m.–5:00 p.m. schedule.
Pay and Benefits
Hourly rate: $15.80. In accordance with HB 13, a $1.00 per hour raise will begin July 1, 2026.
Paid leave and holidays, retirement plan.
EEO Statement
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
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