Assistant Store Manager – Balcatta, Western Australia
SMGB has been the go‑to destination for tobacco and gifting products for over 30 years. We pride ourselves on quality, specialised service, and a supportive, positive culture for our team. SMGB is part of Viva Energy, an ASX‑listed group aiming to become Australia's largest convenience retailer.
We support equality and diversity across all our departments and 250 stores nationwide.
About the Assistant Store Manager
As part of the store management team, you will support the Store Manager in daily business operations, lead the team to achieve store goals, and deliver outstanding customer service.
Key Responsibilities
* Assist the Store Manager across all aspects of store management
* Visual merchandising and store administration
* Train and coach new team members, delegate and manage the team
* Maintain a clean, organized, and aesthetically pleasing storefront that complies with health and safety regulations
* Monitor and maintain suitable inventory levels
* Provide regular assistance to customers and resolve queries in a timely and professional manner
Qualifications
* Strong leadership skills and the ability to connect positively with customers and team
* Excellent communication and organisational skills
* A happy, friendly, energetic personality
* A desire to deliver high‑quality customer service
* A current/valid police check or willingness to obtain if successful
Employment Details
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Other
Industries : Retail
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