IT Desktop Support Officer - Mining Production SystemsAn exciting chance exists for an IT Desktop Support Officer to support mining operations and production systems.
This role is critical in maintaining IT services, ensuring system availability, and supporting a variety of technologies including Mining production systems.Key ResponsibilitiesManage ServiceNow calls to ensure SLA complianceProvide desktop and infrastructure support across mining environmentsSupport and maintain production systems.Assist with communications networks and virus responseContribute to scheduled infrastructure upgrades and project workMaintain and share knowledge through the ServiceNow knowledge baseRequired Qualifications3+ years' experience in second-level IT desktop supportMining industry experience (essential)Knowledge of mining production systems such as CAT, AHS etcStrong knowledge of Windows 10, Microsoft Office and Windows ServerAbility to troubleshoot and resolve hardware faultsKnowledge of Cisco networking (desirable but not essential)Exposure to MS Azure and Office 365 is advantageousApply NowIf you match the selection criteria and are interested in finding out more about the position, please click the "APPLY NOW" button below and attach your C.V (in word).
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