About the Program
SSI is delivering the Asylum Seeker Employment Skills Support program (ASESS) on behalf of the NSW Government, providing employment support services to address the challenges experienced by asylum seekers in finding suitable long-term employment opportunities.
About the Role
The ASESS Regional Team Leader is responsible for ensuring exceptional, trauma informed, participant-centred service to deliver employment outcomes for asylum seekers.
Reporting to the Program Manager, the ASESS Regional Team Leader is responsible for providing day-to-day leadership of the ASESS program across Regional NSW. With the Riverina as a base you will travel across the state, to oversee a team comprising full-time and part-time: ASESS Employment Navigators, Employment Advocate/s and Community Advocate/s
The ASESS Regional Team Leader monitors, tracks, forecasts and reports on KPI targets for the team, to ensure the delivery of the SSI Service Delivery Model (SDM) in full alignment with ASESS DEED requirements.
Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria
Completion of or currently enrolled in Certificate IV in Front Line Management or higher qualification. The ability to motivate, lead and manage a team to deliver high quality customer service to deliver and achieve outcomes. Experience interacting with job seekers both in groups and in one-on-one settings. Trauma informed, customer centric approach with the ability to show empathy to ASESS participants. Good working knowledge of local, state and national labour markets. Proven business development, sales or marketing ability including excellent communication skills, high level negotiation skills, and persuasive ability. Strong ethics, accountability, and integrity.
Desirable Experience
Previous experience working in the Employment Services, Community Services or complementary sector/s and an understanding of working with asylum seekers or refugees, preferably in employment. An understanding of the challenges facing asylum seekers’ employment in Australia, or any lived experience in this area. Skills in a language other than English would be an advantage.
About our Benefits
Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay! Flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight. Access to in-house training and learning opportunities for professional development and growth. Access to our inhouse wellbeing programs. Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close 24th April 2026
If you would like more information on the recruitment process, please contact the talent acquisition team at or call us on 0410801184 or you would like to have more information about the role, please reach out to Maureen Graham at .
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.