Overview
CMT Integrated Testing Consultant, Senior Analyst
Accenture
Melbourne, VIC
Testing & Quality Assurance (Information & Communication Technology)
Full-time
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.Visit us at
Responsibilities
Roles and Responsibilities:
An individual with a minimum of 8 to 10 years of experience in roles within the telecommunication industry, with 3 years as a business function test lead, who has a strong focus on business process analysis, user acceptance testing, and business systems validation related to order capture and order fulfillment.
Responsibilities
Business Process Expertise: Develop an in-depth understanding of core business processes, workflows, and data flows across various departments and systems. Analyze and document these processes to serve as the foundation for validation activities.
UAT Strategy and Planning: Lead the development and execution of comprehensive User Acceptance Testing (UAT) strategies, plans, and timelines for new implementations, system enhancements, and process changes.
Scenario and Test Case Design (Business-Focused): Design and facilitate the creation of business-driven UAT scenarios and test cases that accurately reflect real-world user interactions and business requirements. Ensure traceability between business requirements and UAT test cases.
UAT Execution and Coordination: Oversee and actively participate in the execution of UAT sessions, working closely with end-users and business stakeholders. Provide guidance and support to UAT testers, ensuring clarity and consistency in the testing process.
Defect Management (Business Impact Analysis): Manage the identification, documentation, and tracking of defects and issues raised during UAT. Critically analyze the business impact of reported defects and facilitate their prioritization and resolution.
Stakeholder Collaboration and Communication: Act as a primary point of contact for business stakeholders throughout the validation lifecycle. Effectively communicate UAT progress, findings, and risks to relevant teams and leadership.
Process Improvement and Best Practices: Identify opportunities for continuous improvement in the UAT process and contribute to the development of best practices and methodologies for business process validation.
Training and Knowledge Sharing: Develop and deliver training materials and guidance to end-users participating in UAT. Foster a culture of quality and user-centric validation within the organization.
Data Validation and Integrity: Ensure the accuracy, integrity, and consistency of data throughout the business processes and system implementations. Develop and execute validation checks to confirm data quality.
Post-Implementation Review: Participate in post-implementation reviews to assess the success of deployments and identify lessons learned for future validation efforts.
Tools and Technology Advocacy: Evaluate and recommend tools and technologies that can enhance the efficiency and effectiveness of business process validation and UAT activities.
Test Data Management: Define and implement strategies for effective test data management, ensuring the availability of relevant, secure, and representative data for UAT activities. Collaborate with relevant teams to provision and manage test data environments.
Risk Assessment and Mitigation (Business Context): Ability to identify and assess potential business risks associated with system changes and implement mitigation strategies within the UAT process.
Analytical & Problem-Solving Skills: Strong analytical and problem-solving abilities with a keen attention to detail and a business-oriented mindset. Ability to identify root causes of issues and propose effective solutions.
Qualifications
Minimum of 8-10 years of experience in roles within the telecommunication industry, with 3 years as a business function test lead with a strong focus on business process analysis, user acceptance testing, and business systems validation.
Demonstrated deep understanding of business process modelling, analysis, and optimization techniques.
Proven ability to develop and execute comprehensive UAT strategies and plans in complex environments.
Excellent analytical and problem-solving skills with a strong attention to detail and a business-centric perspective.
Exceptional communication, interpersonal, and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders at all levels.
Experience with defect tracking and management tools.
Strong understanding of software development life cycles and methodologies (e.g., Agile, Waterfall).
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced workplace.
Experience in developing and delivering training materials and facilitating UAT sessions.
Knowledge and practical experience with test data management principles and best practices.
Understanding of service virtualization concepts and experience contributing to its implementation in testing environments.
Experience with with Salesforce, ServiceNow and Remedy
Benefits
Accenture Benefits
To view our progressive employee benefits covering health, well-being, progressive leave options, and sustainability, click on the link below.
Progressive Employee Benefits – Australia
Equal Employment Opportunity
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📌 CMT Integrated Testing Consultant, Senior Analyst
🏢 Accenture
📍 Melbourne