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Job Description
About you
As a hands‐on and guest‐focused leader, you bring a contagious passion for the food and beverage industry, particularly for authentic Italian cuisine. Your enthusiasm sets the tone for exceptional service and inspires your team to deliver memorable dining experiences. With a strong understanding of the demands of a high‐turnover, fast‐paced environment (especially one located near an international airport) you remain calm under pressure and lead with confidence. Your keen attention to detail, excellent organisational skills, and decisive approach ensure smooth, efficient operations, even during peak service periods.
You hold a valid Victorian RSA and are available to work a flexible roster including evenings, weekends and public holidays.
What you will be doing?
You will be coordinating and managing the day‐to‐day operations of the restaurant, room service, and bar, ensuring exceptional food and beverage service that exceeds guest expectations while maximising profitability. Your role includes overseeing key administrative and planning functions such as staff rostering, departmental reporting, and the development of packages and promotions to drive revenue and enhance visibility. In addition, you will manage stock control processes, including stocktakes and ordering, to maintain operational efficiency. You will also play a vital role in team onboarding and training, fostering a culture of service excellence and continuous improvement.
Additional Information
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dual‐branded property that opened its doors on 1 July 2024. With a total of 464 rooms – 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport – this dynamic new development is just steps from Terminal 4, Melbourne Airport, offering convenience and comfort for travellers and professionals alike.
Our guests can enjoy a selection of food & beverage venues: Boccata, meaning "mouthful" in Italian, celebrates the city's migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer – with craft beers on tap, wines, and cocktails. Small holdings featuring the classic Melbourne cafe culture with a range of delightful baked pastry treats, gourmet breakfast dishes, superb sandwiches and specialty coffee.
In addition to our exceptional food & beverage venues, the Novotel & ibis styles Melbourne Airport features premier event spaces designed to accommodate everything from intimate meetings to grand receptions. Our elegant ballroom can host up to 480 guests for a cocktail‐style event or 240 for a seated banquet and can be effortlessly divided into Ballroom 1, 2, and 3, providing flexible configurations to suit any occasion, whether it's a conference, workshop, product launch, or celebration. For guests seeking a productive environment, Aerofoil, our premium co‐working space, offers a stylish and comfortable setting ideal for catching up on work between flights, hosting important meetings, or staying connected on the go.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
* Learning programs through our "Learn your Way" Academy platforms, ongoing training and development opportunities (self‐pace, virtual webinars, face to face)
* ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
* Complimentary car parking.
* Mental health and well‐being support initiatives.
* Access to our Employee Assistance Program.
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