About Us
We are a leading children's footwear retailer, and it's what we do together that makes us special. We're a family supporting you through every step of life's journey.
A career with Shoes & Sox empowers you to bring your best self to work each day as part of the Brand Collective network, creating experiences that enrich the lives of children across 80+ stores in Australia and beyond.
We seek passionate and energetic brand ambassadors to join us as we grow this iconic Australian brand.
Position: Casual Retail Assistant
Location: Our store in Carindale Myer
Main Responsibilities
* Work collaboratively with our team to deliver a genuine shopping experience for every customer
* Provide exceptional customer service, including personalized shoe fittings, ensuring customers leave satisfied and engaged
* Maintain store presentation according to visual merchandising standards, showcasing our brands' best qualities
* Contribute to achieving sales and KPI targets by working closely with colleagues
* Maintain product knowledge of footwear and accessories, staying up-to-date on new arrivals and trends
* Support administrative and store maintenance duties, including cleaning and organization
* Use ladders safely to retrieve stock from high shelves
* Elevate the Shoes & Sox culture with a positive attitude and infectious enthusiasm
Essential Skills and Experience
* Previous customer service experience, preferably in a retail environment
* A warm and welcoming demeanor, especially when interacting with children and families
* Ability to thrive in fast-paced team environments with multiple priorities
* An upbeat and energetic attitude, motivating yourself and others
* Strong communication and organizational skills, with attention to detail
* Great listening skills and openness to feedback and guidance
Benefits and Support
* Enjoy generous discounts across all of our Brands, including Superdry, Hush Puppies, Clarks, and Elka Collective
* Access to training and development opportunities to enhance your skills and confidence
* Participate in a monthly bonus scheme based on KPI achievement and competitions, driving motivation and success
* Benefit from exclusive savings from retailers like Woolworths, Amazon, and Myer
We also offer an Employee Assistance Program, providing free mental health access and support when needed.
We value diversity and inclusion, hiring based on capability and performance. If your skills align, apply with your CV and Cover Letter. Bonus points for an optional video cover letter explaining why you're excited about this role.
About Brand Collective
Brand Collective is a leading Australian apparel, footwear, and sport group with over 300 stores, 3,000+ team members, and extensive online and wholesale channels. Our diverse portfolio brings heritage to contemporary, street to luxury brands to life, enriching the lives of consumers.