APS has partnered with a large and successful Australian-owned and operated 3PL Warehousing and Logistics company to support them in hiring for multiple key positions. We are currently seeking experienced
Customer Service Officers and Transport Administrators
.
Reporting to the Operations Manager, both roles will be integral to the business, providing essential administrative and operational support to ensure the smooth running of daily logistics and transport functions.
Shifts Available
12-month Fixed Term Contract
with the potential for
permanent placement
after the contract period.
Position 1: Customer Service Officer
Duties
Provide general administrative support in a fast-paced office environment
Accurate data entry, word processing, and report generation using MS Excel
Use of multiple software systems including Excel and Microsoft Office Suite
Communicate with internal departments and stakeholders
Maintain accurate filing and record-keeping systems
Complete ad-hoc duties as required
Position 2: Transport Administrator
Duties
Schedule and coordinate daily freight movements
Liaise with drivers and third-party transport providers
Track and update delivery statuses in real time
Ensure accurate entry of consignment and freight data into the TMS (Transport Management System)
Handle transport-related enquiries from customers and internal teams
Generate transport reports and resolve delivery discrepancies
Assist with POD (Proof of Delivery) management and compliance documentation
Provide administrative support to the transport operations team as needed
Skills & Experience (Applicable to Both Roles)
Previous experience in a similar administrative or logistics/transport role preferred
Exposure to WMS, SAP, or TMS systems is highly desirable
Intermediate to advanced MS Excel and Outlook skills
Technically savvy and quick to adapt to new systems
Strong attention to detail and organisational skills
Excellent written and verbal communication skills
About the Company
Australian Personnel Solutions is a leading national staffing agency renowned for its commitment to connecting top-tier talent with exceptional companies. With a strong local presence and a national reach, we specialise in providing tailored workforce solutions across various industries.
We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.
You will be required to meet Australian Personnel Solutions employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
Applicants must possess unrestricted working rights.
#J-*****-Ljbffr