Job Title: Branch Assistant
Work with us to take something great and make it better. We are seeking a motivated individual to join our team as a Branch Assistant, working approximately 20 hours per week.
About the Role:
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service. As a Branch Assistant, you will play a critical role in ensuring the success of our trade retail storefront by providing an outstanding in-store experience.
* Proudly represent the Lincoln Sentry Trade Network and deliver on our commitments to safety and customer service excellence.
* Aid in your store's cost management strategies through maintaining high productivity, efficient usage of storage space, and proper protection of stored materials.
* Uphold appropriate levels of housekeeping and maintenance to ensure your branch and warehouse reflects a professional appearance.
* Collaborate with our national teams to ensure procedures and transactional actions are followed through.
* Participate in creating a zero-harm work environment, for our customers and our team.
Key Responsibilities:
As a Branch Assistant, you will be responsible for:
* Providing exceptional customer service and ensuring a positive customer experience.
* Maintaining a safe and organized work environment.
* Assisting with inventory management and stock control.
* Supporting sales efforts and promoting products.
* Collaborating with colleagues to achieve business objectives.
Requirements:
To be successful in this role, you will need:
* A current and unrestricted Class C Driver Licence or higher.
* Strong customer service and communication skills (both written and verbal).
What We Offer:
We are committed to supporting our employees' personal and professional growth. As a Branch Assistant, you can expect:
* Industry-leading professional development programs.
* 20 weeks paid parental leave for primary carers.
* Total wellbeing support through our wellbeing app and our LifeWorks Employee Assistance Program.
* Monthly Employee Celebration Program and Quarterly XCEED Program to recognise and reward your hard work.
* Up to $1000 a year back on out-of-pocket medical expenses, through our 'Gap Plan'.
* 'Supporting our Communities' employee action day.
About Us:
We are a proud member of the DuluxGroup family, with a strong commitment to innovation, quality, and customer satisfaction. We believe in creating a workplace culture that values diversity, inclusion, and respect.