A leading business process outsourcing company is seeking a Technical Process Lead (L2 Network Engineer) in Sydney on a 12-month full-time contract. The role involves managing customer inquiries, ensuring adherence to SLAs, and providing operational support. The ideal candidate will have 4-5 years of experience, relevant certifications, and strong troubleshooting skills. This position offers a dynamic work environment that supports diversity and inclusion.#J-18808-Ljbffr