**Work in collaboration with the**: Executive, Medical, Scientific, Technical, Trade and Clinical Assistant teams (directly or indirectly) to maintain and strengthen strategic relationships with all stakeholders to exceed service operational objectives and enhance cross-discipline state-wide services. National health care providers and strengthen strategic relationships with all national stakeholders to exceed service operational objectives and enhance Pathology Queensland services.
Continuously monitor and evaluate the performance of clinical functions to identify areas for improvement and optimisation. Implement best practices, workflows, and processes to enhance efficiency, accuracy, and overall service delivery.
The Operations Manager has accountability for approximately 140 FTE, Band 4 HR delegation, Band 5 financial delegation and a state budget of $25m recurrent budget.
Key competencies (role specific criteria)
You will be assessed on your ability to demonstrate the following:
- Proven ability as a leader in a diverse and complex scientific/health services organisation, with demonstrable experience in service planning, professional standard development, and policy change.
- Demonstrated experience in strategic management of a medical and scientific health multi-disciplinary, diverse, high risk, state-wide service.
- Demonstrated ability to lead, drive and focus the development of health care service strategy and advocate at the state-wide and national level.
- Extensive knowledge of the clinical services that are required to deliver pathology (clinical and coronial) and public and environmental health services.
- Proven track record of building effective working relationships with executive team members and peers who are not in the line of command and that positively impact business performance.
- Proven ability to manage resources and programs effectively, efficiently, and ethically.
- Expert interpersonal, negotiation and communication skills and the demonstrated ability to foster effective and productive relationships with a variety of internal and external stakeholders.
- Proven ability to support staff through significant organisational change, ensuring at the same time that they remain focused on delivering on their core duties and responsibilities.
- Demonstrated strategic-level human resource management skills across the operation of a complex, multi-disciplinary workforce.
Qualifications, registrations and other requirements
- Appointment to this position requires, as a minimum, possession of a Bachelor's Degree in Science or Applied Science.
- Postgraduate qualifications in business administration, public sector management or equivalent are desirable.
- Travel may be a requirement of this role and the ability to operate a class C vehicle and an appropriate licence endorsement is highly desirable. Some intrastate and interstate travel may also be required.
- It will be a condition of employment for this role for the employee to be, and remain, vaccinated against one or more of the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16): measles, mumps, rubella (MMR),varicella (chicken pox),pertussis (whooping cough),hepatitis B, tuberculosis.
- Please detail any visa conditions you may have if you are not a permanent resident of Australia.
- We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.