Apply now Job no: 503244Work type: PermanentLocation: South BrisbaneCategories: AdministrationAbout the roleThe Mater Hospital Administration team has an opportunity available for an experienced Administration Officer to join the Endoscopy and Elective Surgery Team on a permanent part time basis, 19 hours per week. This position will be based at Mater's South Brisbane Campus.This is a fantastic opportunity to join Mater’s professional Administration Services Team who provides exceptional care and service to our patients.Patient contacting to confirm demographics prior to presentationScreening questions in outbound callsEscalation of issues identified during screeningUpdating of patient demographics in iPMIncoming Telephone EnquiriesPreparation of admission paperworkPrepare PEF forms and print patient labelsPrepare and scan documentationParticipate in the implementation of projects, undertaking training and education as necessarySMS messaging to confirm patient attendance for surgeryOutbound calls to patients to confirm attendanceEscalation of unconfirmed bookings to scheduling teamsAbout youProven experience working in a team within the Medical/Healthcare profession desirableExperience in Administration or relevant qualifications regardedYou enjoy engaging with people over the phone and have a clear, friendly and helpful phone mannerThe ability to balance conflicting demands within tight timeframesAbility to maintain composure and positivity in times of changeDemonstrated ability to operate both in a team environment and autonomously using initiative, sound reasoning and strong listening and decision-making skillsDeliver a patient centric approach and have a passion for delivering an exceptional experiencePossess excellent written, verbal and communication skillsHave a naturally inquisitive nature and drive to understand processes and systemsMater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.Increase your take-home pay with generous salary packaging options, including meal and entertainment benefitsGrow your career with access to industry-leading training and professional development through Mater EducationWellbeing support through our Employee Assistance Program and on-site pastoral care teamsAccess a range of health and wellbeing services with a corporate discount on private health insuranceExclusive discounts across dining, retail, travel, accommodation (just to name a few!)Stay active with unlimited access to discounted gyms via the Fitness Passport programConvenient, discounted on-site parkingEnjoy great food with reduced prices at our campus cafés and coffee spotsJoin Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVEApplications close on Wednesday 25th June 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.Advertised: 11 Jun 2025 E. Australia Standard TimeApplications close: 25 Jun 2025 E. Australia Standard Time
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