Onsite IT Support Specialist
We are seeking a highly skilled and versatile IT professional to join our team as an onsite support specialist. As the first point of contact for clients, you will be responsible for providing comprehensive technical assistance and resolving issues in a timely manner.
This role requires strong communication and interpersonal skills to effectively interact with clients, vendors, and internal teams. You will work closely with our engineering team to troubleshoot complex problems and ensure seamless service delivery.
Your expertise in network engineering (CCNA or higher certification preferred) and ability to configure and administer MS Office will be invaluable assets in this role. Additionally, your proficiency in local languages and English will enable you to communicate effectively with clients from diverse backgrounds.
You will have access to a fully equipped laptop with Windows 10 and admin rights, as well as a Cisco console cable and necessary software tools. Regular travel may be required to client sites, and you must be able to console into Cisco routers and use Webex effectively.
Please submit your updated resume for consideration.'],