What's the job?In the Parts team at CLAAS Harvest Centre – Gippsland (Warragul) we're excited to welcome a new team member to support our workshop team and customers with parts for our agricultural equipment range, which includes premium European brands such as CLAAS and AMAZONE
You'll be;
* Fielding customer enquiries regarding replacement parts for machinery and using serial numbers to find relevant parts.
* Talking to customers that don't have a serial number and asking the right questions to get enough information to find the right part.
* Collaborating with your colleagues in the workshop to provide parts for repair jobs.
* Selling parts to customers and arranging for delivery.
Who are we?
Established in 1975, we're a family-owned wholesaler and retailer of market leading combines, foragers, hay equipment, seeders, spreaders and sprayers for global brands such as CLAAS and AMAZONE. We have 33 dealers across New Zealand and Australia with support offices in Christchurch, Melbourne and Perth.
What's in it for you?
* We're part of the largest privately-owned farm machinery distributor in Australasia and we're a stable business having been in operation for nearly 50 years.
* We have a well-equipped and well-organised parts department and have access to extensive knowledge and resources both on site in Warragul, in our warehouses located across Australia and internationally with our suppliers, giving you all you need to learn quickly.
* We provide extensive training on and off site to set our people up for success.
What are we looking for?
* Experience working in parts
* A commitment to providing exceptional customer service whilst managing customer expectations.
* An interest in solving problems by using tried and tested techniques as well as thinking outside the box.
* The ability to build good working relationships.
* A background working with parts, inventory or stock management systems.
We pride ourselves on being a family business, that works with family-owned suppliers and delivers to families on the farm. That purpose is supported by our values of being in it together, fronting up and to keep growing.
If that sounds like something you can get behind, click the link to apply.