Delivering Exceptional Client Service
Servicing client needs is a crucial aspect of this role. As a Senior Client Account Manager, you will be responsible for managing a caseload of complex files. This involves working closely with clients, colleagues, and stakeholders to provide proactive service and build strong relationships.
Key qualifications for the successful candidate include excellent communication skills, the ability to exercise formal delegation and discretion, and a high level of technical skill. Additionally, the ideal candidate will have the capacity to assist in the development of their team's technical skill base through training, coaching, and performance feedback.