Pathology Collection Services Manager Job Description
This role involves driving the delivery and success of pathology collection services in a region. The successful candidate will manage operational execution, referrer engagement, local business development, and frontline performance.
The manager will lead and support a team of pathology collectors, fostering operational excellence through coaching, guidance, and clear communication. They will identify and execute local growth opportunities to boost business performance and revenue.
The job requires strong leadership skills, commercial acumen, and a deep understanding of frontline performance and its day-to-day impact on customers.
* Foster a culture of accountability, growth, and high performance across frontline teams.
* Ensure continuous improvement in service standards, compliance, and workplace safety.
* Represent the organization at community & industry events, promoting local relationships.
About the Role
This is an opportunity for a highly skilled professional to make a significant impact in the healthcare sector. The role offers a chance to work with a diverse range of stakeholders, including customers, referrers, and internal teams.
The ideal candidate will have experience in healthcare, retail, or operational leadership, with a proven ability to lead, engage, and inspire frontline teams.
They will be commercially minded, with a deep understanding of frontline performance and its day-to-day impact on customers.
Benefits
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
Required Skills and Qualifications
The successful candidate will possess:
* Experience in healthcare, retail, or operational leadership.
* Proven ability to lead, engage, and inspire frontline teams.
* Strong relationship-building skills.
* Commercial acumen and results orientation.
* Confidence with digital tools (CRM, BI tools, etc.).
Our Commitment to Diversity and Inclusion
We are an equal opportunity employer committed to creating an inclusive workplace. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.
We are committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.