Job DescriptionGeneral SummaryResponsible for processing homebuilder orders for flooring installation, entering orders in JDE, scheduling materials based on builders' installation schedules, and acting as a liaison between branches and builders regarding installation.Essential Job FunctionsPerform accurate and timely entry of homebuilder orders into the JDE order processing system.Translate various customer order formats into a standard format for order entry.Monitor and track the builder's schedule to ensure timely delivery of flooring materials and installation.Track the status of each house to resolve questions or issues and ensure materials are ready before the scheduled installation date.Communicate essential information to builders and external branch personnel.Navigate homebuilder portals to identify and process change order requests promptly.Collaborate with branch personnel to handle pre-closing repairs, material shortfalls, claims, etc.Respond promptly to inquiries from builders and internal teams.Support other departments such as accounting, procurement, and customer service as needed.Knowledge, Skills, and AbilitiesKnowledge of granite & marble countertops is a plus.Experience with ERP systems.Proficiency in Microsoft Office, especially Excel.Intermediate math skills.Strong organizational skills and ability to manage multiple projects and deadlines.Detail-oriented, self-motivated, and able to work independently.Ability to understand and process change orders.Logical reasoning skills.Knowledge of various flooring materials is beneficial.Education and ExperienceAt least two years of experience in an administrative role.Prior experience with order entry in construction or building materials industry preferred.Other RequirementsThis is primarily a sedentary role; some filing and lifting of files may be required.Proficiency in Microsoft Office, especially Excel.Basic mathematical skills.Familiarity with Oracle or JD Edwards software is a plus.Ability to multitask effectively.No travel required.Employment is contingent upon pre-employment drug screening and background check.This job description provides an overview and is subject to change at the company's discretion.Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer.
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