We are seeking a reliable and adaptable team player to join our friendly team as a Client Service Specialist. The role will involve supporting and empowering clients of all backgrounds, working closely with people who go the extra mile.
Key Responsibilities
* Greeting clients and attending to counter and telephone enquiries
* Covering reception duties and undertaking general administration tasks such as booking client appointments, processing claims, data entry, and monthly reports
* Liaising extensively with clients, some with complex needs, and performing minor hearing aid repairs and troubleshooting
What We Need From You
* Experience as a proactive problem solver with a desire to accept responsibility and take ownership of your work
* Intermediate/advanced level computer literacy and some exposure or working knowledge of mobile technology (both Apple and Android applications)
* A desire to work in an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families