Job Overview
The Team Manager will oversee and direct a group of professionals in delivering high-quality services to individuals, groups, and communities.
About the Role
* Lead and Direct Teams: Effectively lead and manage high-performing teams to achieve exceptional service delivery and business outcomes.
* Staff Development: Provide guidance, support, and coaching to team members to enhance their skills and performance.
* Business Acumen: Apply knowledge of relevant legislation and program policies to drive business outcomes and improve service delivery.
* Customer Focus: Foster strong relationships with stakeholders, including clients, community groups, and other government agencies.
* Communication: Develop and implement effective communication strategies to engage teams and stakeholders.
Key Responsibilities
1. Professional Experience: At least 5 years of experience in a leadership or management role, preferably in social services or a related field.
2. Management Skills: Proven ability to lead and manage high-performing teams, including talent development and performance management.
3. Legislative Knowledge: In-depth understanding of relevant legislation and program policies governing social services.
4. Communication Skills: Excellent written and verbal communication skills, with the ability to develop and implement effective communication strategies.
5. Team Leadership: Experience leading cross-functional teams, with a focus on collaboration, innovation, and results-driven work practices.