About Us
At De Bortoli Wines, our success is deeply rooted in family values, innovation, and a passion for crafting world-class wines. From vineyard to glass, we're proud of our rich heritage and reputation for excellence across production, sales, and distribution.
Our Cellar Door in Bilbul is where our Italian heritage and country hospitality come together. It's more than a place to taste wine—it's an experience. Guests are welcomed like old friends, always greeted with a warm smile and a glass in hand.
About the Role
We're on the lookout for a friendly, energetic Casual team member to join our Cellar Door team and support our Team Leader and Events Coordinator. If you love connecting with people and sharing great wine, this could be the perfect opportunity.
Key Responsibilities:
* Performing key administrative tasks such as order processing and sales uploads
* Maintaining merchandise and stock levels
* Managing and reconciling inventory
* Delivering exceptional customer experience whilst hosting wine tastings and delivering product knowledge
* Ensuring the Cellar Door is always clean, welcoming, and well-presented
* Supporting Cellar Door events and special functions (Celebrazione, Taste of Italy etc)
About You
You're passionate about providing outstanding service and have a genuine interest in wine (or are eager to learn). You're a team player with strong communication and organisational skills, and you thrive in a dynamic environment.
What You'll Bring:
* Previous customer service or hospitality experience (desirable)
* Enthusiasm for wine, food, and sharing great experiences
* Excellent attention to detail and time management
* Administrative experience and confidence using computer systems
* Availability to work flexible shifts including some weekends, public holidays, long weekends and assisting with events
* A current Responsible Service of Alcohol (RSA) certificate
Why Join Us?
At De Bortoli Wines, you'll be part of a supportive team in a beautiful setting, with opportunities to grow your knowledge of wine, customer service, and cellar door operations.
Apply now to become part of a proud Australian winemaking legacy
Please note you must be an Australian Resident to be eligible to apply.