Hobart, TAS, AU, 7000 Launceston, TAS, AU, 7250Area of Expertise : Customer Services & ClaimsUnit : Allianz AustraliaEmploying Entity : ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type : Full-TimeRemote Job : Hybrid workingEmployment Type : PermanentID : 60877Expression of Interest - Claims Service Consultant (TAS)Expression of InterestWe are currently seeking Expressions of Interest for Claims Service Consultants & Senior Claims Service Consultants - TAS.At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a diverse workforce.Responsibilities :Managing a national portfolio of claims and handling high volume inbound/outbound calls.Providing excellent customer service in a timely manner.Maintaining positive relationships with stakeholders and ensuring optimal outcomes for customers.Understanding and adhering to policies and procedures to mitigate risks and compliance issues.About you :High level of customer service experience, ideally in a claims environment.Insurance knowledge/background is highly desirable.Ability to multi-task in a fast-paced environment.Excellent written and verbal communication skills.Confidence in learning and using different systems and software.Strong attention to detail.Team player attitude, supportive and respectful of others.What's on offer :Be part of a supportive, open-minded team focused on customer outcomes.A workplace that encourages authenticity and belonging.Support for work/life balance with flexible and remote working options.Access to extensive learning resources for career development.Discounts on retail, tech, and travel products, and health and well-being offers.Financial wellness initiatives like superannuation matching, salary sacrificing, and leasing options.Participation in the Employee Share Purchase Program.About Allianz :We value diversity and inclusion, fostering an environment where everyone can thrive and contribute their unique perspectives.
We are committed to meaningful work that addresses climate change, mental health, and community well-being.Support and Adjustments :If you need support or adjustments during the recruitment process, please contact (emailprotected) for a confidential conversation.
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