Apply on Kit Job: kitjobau.com/job/3850wa About this opportunity: We are looking for a proactive and skilled Senior Officer to lead our Revenue and Collections team. In this role, you'll oversee day to day operations in Revenue recovery, support system improvements, and ensure revenue processes run smoothly and in line with legislation and Council policies. What you'll be doing: - Coordinating and guiding the Revenue & Collections Officers to deliver high quality service in Revenue Collection and Accounts Receivable functions - Managing system configuration, testing updates, and supporting staff with training and troubleshooting. - Overseeing revenue collection activities, working closely with our Debt Collection Agency, and managing payment plans. - Coordination of Sale of Land procedures in consultation with Council's solicitor. - Ensuring timely issue of rate reminder notices. - Maintaining accurate rating and accounts receivable data. - Improving procedures to enhance efficiency across the team. - Providing expert advice to internal stakeholders and responding to customer enquiries. Essential Qualifications, Experience & Skills: - Practical experience in rating, property and collections within a local authority or experience in a similar field to meet the legislative and operational requirements of the position - Well-developed ability to deal with difficult situations, clearly articulate issues, negotiate outcomes and resolve problems, with anattitude to take personal responsibility for promptly handling and resolving workplace tasks. - Confident communicator with the ability to lead, support, and train others. - Excellent attention to detail and commitment to service quality. - Ability to work collaboratively and keep processes compliant and efficient. Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities. In addition to the above, we also offer the following benefits: - Base annual salary of $ 91,166.17 - Up to 18% superannuation (conditions apply). - Choice of 4 or 5 weeks' annual leave with 17.5% leave loading. - Flexible work arrangements with 9 day fortnight roster. - May be eligible for salary sacrificing options. - Membership to lifestyle benefits program including corporate discounts. - Study and assistance programs for career development. - Learning and career development opportunities. - Employee Assistance Program. - Employee health and wellbeing initiatives. - Active Social Clubs. View the Position Description (PD) for this role in the document. How to apply: Prepare and submit your cover letter and resume, outlining your relevant experience for this role. After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct. Applications Close: Thursday, 12 March 2026 Reach out to one of our friendly Talent and Onboarding Officers by phoning 1300 MACKAY (1300 622 \*\*\*). \*\*\*Important information for applicants: To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process. Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing). We are an Equal Employment Chance (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results. Apply on Kit Job: kitjobau.com/job/3850wa Senior Officer Revenue And Collections (Mackay) Council Jobs Mackay### Reply to this offerImpress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.#J-18808-Ljbffr