Overview Executive Housekeeping Manager - Gold Coast, Queenslandahs hospitality is Australia and New Zealand's largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands.
Are you ready to take luxury to the next level?
We're on the lookout for an exceptional Executive Housekeeping Manager to lead one of our elite teams on the stunning Gold Coast, Queensland.
This isn't your average role - we're searching for the best of the best.
You'll need a proven track record leading high-performing housekeeping teams in ultra-luxury, 6-star environments where every detail matters and excellence is the standard.
If you've mastered the art of delivering flawless service in properties that redefine opulence – beyond the traditional 5-star experience – we want to hear from you.
Service with a smile is our mantra and we truly believe we are the best outsourced service company you could choose to work with.
Responsibilities
Leading your team, including setting up key tasks and conducting team briefings
Collaborating with the hotel leadership team on short and long-term quality metrics
Delivery of rooms to the hotel on time for guest arrival
Maintaining communication with the team and providing resourcing as required
Managing administration relating to Health and Safety, billing, and rostering
Ensuring guests are serviced with a smile
Effective handover to the team at shift change
Ending each day with an understanding that tomorrow will bring new opportunities
Qualifications
A strong appetite to build and sustain relationships
A passion to strive for excellence
Time management and efficient work habits
An understanding of annualised budgets
Determination to provide a safe workplace
A no-nonsense approach to compliance
A well-presented problem-solving attitude
Ability to work on weekends and public holidays when required
Experience as an EHKM in a 6-star or high-end 5-star property
Benefits
A competitive salary
Training and development at your own pace
The opportunity to be part of a vibrant and dedicated team
Career progression
If you think you can win the race, then we want to hear from you
We are dedicated to fostering diversity and cultivating an inclusive culture that honours and supports all individuals.
People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
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