Service Now Consultant Role
This is a pivotal role within our organization, focused on delivering top-notch Service Now projects and services to clients across the Asia-Pacific region.
Key Responsibilities:
* We seek an expert who can develop, configure, and customize the Service Now platform to meet business requirements.
* The ideal candidate will collaborate with cross-functional teams to prioritize and address business needs.
* They should explore and test Service Now's out-of-the-box capabilities before considering custom builds.
* Code reviews and quality control are essential to ensure maximum efficiency.
* Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements.
* Provide guidance and expertise to support platform growth and development.
* Conduct demonstrations and presentations of Service Now solutions to business teams and stakeholders.
* Debug technical issues and develop innovative solutions.
* Produce and execute test cases to maintain software quality.
* Document code and application functionality, including drafting Functional Design Specifications.
* Stay updated on emerging Service Now trends and technologies.
* Transfer knowledge to team members on Service Now administration and development.
Required Skills and Qualifications:
* Expertise in Service Now platform configuration and customization.
* Strong understanding of software development methodologies.
* Excellent collaboration and communication skills.
* Ability to analyze complex business requirements and develop tailored solutions.
Benefits:
* Opportunity to work on high-profile Service Now projects.
* Chance to collaborate with cross-functional teams.
* Professional growth and development opportunities.