About Us
Pandanus Medical NT is a well-established, modern teaching practice with over 25 years of service. We are committed to providing holistic, ongoing care to our community, with a strong focus on respectful and professional relationships with both patients and staff.
The Role
We are currently seeking an experienced Medical Receptionist to join our team in a casual capacity. Flexibility is essential, with shifts available between 8:00am and 8:00pm.
Key Responsibilities
* Greeting patients and managing front desk operations
* Answering and directing phone calls in a professional manner
* Managing appointment bookings and patient scheduling
* Accurate data entry and maintenance of patient records
* Processing payments and electronic receipting
* Medicare claims processing
* Daily banking and reconciliation
* Scanning, filing, and managing patient documentation
* Maintaining a clean and organised reception area
* General administrative duties as required
About You
* Minimum 1 year experience in medical administration or reception
* Excellent customer service and patient management skills
* Strong communication skills and professional phone manner
* High level of attention to detail and organisation
* Proficient in Microsoft Office and Outlook
* Ability to multitask and work effectively in a busy environment
* Positive attitude with strong teamwork skills
* Flexible availability, including the ability to work additional hours when required
* Current (or willingness to obtain) Working With Children/OCHRE card
Desirable (Not Essential)
* Experience using Best Practice software
What We Offer
* Casual position with potential for permanent part-time or full-time progression
* On-the-job training and ongoing support
* Employee discounts
* Professional development opportunities