This is a Customer Advisor | Geelong West Branch | VIC role with Bendigo Bank based in VIC, AU Bendigo Bank Role Seniority - junior More about the Customer Advisor | Geelong West Branch | VIC role at Bendigo Bank It starts here. With Bendigo Bank… and you. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives. In this dynamic and high-impact role, you’ll make your mark by: Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a permanent part-time position located in Geelong West. The roster is 60 hours per fortnight (4 days a week). So, why work with us? Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve. Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You’ll also get access to a great range of benefits, including: Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members Take your learning to the next level through our corporate university ‘BEN U’ Think you’re our newest customer service expert? Now’s the time to set your sights even higher - on the future you and the future career you deserve. Apply now! Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes. We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes. Screening and interviews may commence prior to closing date. We are committed to responding to all candidates, regardless of the outcome of your application. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bendigo Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Assisting customers Supporting digital literacy Building community connections Key Strengths Customer service expertise Digital literacy support ️ Communication skills Problem-solving skills Team collaboration Adaptability A Final Note: This is a role with Bendigo Bank not with Hatch.