Job Description
The IT System Administrator plays a pivotal role in leading the service desk team, contributing to IT strategy development and ensuring effective management of IT infrastructure and support services.
Key Responsibilities:
* Guide the service desk team and delegate tasks
* Contribute to IT strategy formulation and implementation
* Ensure that IT contractors meet their obligations and provide hands-on support
* Administer, maintain, and develop servers for optimal performance and high availability
* Maintain the quality of desktop support for end users
* Configure and verify backups and business continuity solutions
* Design networks and servers to meet current and future needs
* Procure and receive technology goods and services
* Manage mobile devices and maintain the asset register
* Consult with internal departments on solution options
* Manage phone system hardware and configurations
Requirements:
* IT degree or relevant experience
* Networking and switch configuration skills
* Knowledge of VMware vSphere and backup systems
* Software license management skills
* Experience with SSO integration and identity providers
* O365 administration experience
* Working knowledge of firewall and router technologies