Job Title: Sydney Cabin Crew Manager
Job Description:
As a Cabin Crew Manager, you will form part of the dynamic Cabin Crew Leadership team at QantasLink. You will be responsible for delivering strategic and operational objectives through the optimisation of safety, on-time performance, employee performance, and regulatory requirements.
Key Responsibilities:
* Improve and enhance Cabin Crew performance, attendance, and engagement
* Provide effective and timely feedback on all performance and conduct issues
* Conduct regular performance reviews in line with the agreed process
* Coach and develop Cabin Crew to improve and enhance their skill set
* Proactively manage safety in line with the Safety Strategy
* Support projects that focus on improvement to operations and customer experience
* Act as Duty Cabin Manager on a 24/7 on-call roster – which includes some weekend, public holidays, and early mornings
* Participate in the recruitment and selection processes of new Cabin Crew
Requirements:
* Demonstrated experience managing large teams in an operational environment
* Proven ability to lead, motivate, develop, and influence others
* Exceptional communication, facilitation, presentation, and diplomacy skills
* Experience working within an industrialised workplace environment
* Strategic thinking styles and build effective teams and engagement
* Ability to operate in a fast-paced, time-critical environment
* A high level of emotional intelligence and personal integrity
* Ability to work an ‘on-call’ roster as required
Why Join Us?
You will join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you will be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
Employee Benefits:
* Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays
* Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees
* Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan
Equal Opportunity Employer:
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability.
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