Whats the role
A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs.
This role typically involves providing support for everyday banking transactions, answering inquiries and offering tailored solutions to meet customer needs.
Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them.
It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.
What do I need
Opportunity to enhance skills and become a new business expert.
Clear and confident communication with customers to foster strong relationships.
Focus on delivering exceptional service that exceeds customer expectations.
Work as part of a collaborative team environment leveraging prior teamwork experience.
Strong communication skills and excellent time management.
Availability to work Monday to Friday from 8:30am to 5:30pm.
Positions available in St Ives, Gordon Hornsby and Baulkham Hills.
Why join us
We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that.
Return – we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
Flexible work arrangements to help you achieve a greater work / life balance and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help you grow your career within the bank.
Lots of opportunities to give back to the community by getting involved in our many volunteering initiatives.
No banking experience?
No problem.
At Westpac we're committed to your success from day one.
You will receive comprehensive training on our banking products and services, and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
We're here to empower you with the knowledge and skills to thrive and advance your career with us
We're all about creating a supportive and inclusive community.
We welcome everyone, no matter your age, gender, background or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and / or needing Accessibility Requirements page on our website.
Key Skills
Sales Experience, Time Management, Order Management System, Customer Service, Dealership Experience, GM Vehicles, Retail Sales, Tire Service, Automotive Repair, OSHA, Service Writing, Automotive Service
Employment Type
Full-Time
Experience
years
Vacancy
1
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