About the Position
Darling Dental is on the lookout for a friendly and professional receptionist to join our busy, patient-focused practice on a part time basis 4 days per week with Thursdays off.
As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
We offer a wide range of treatments from general check-ups to advanced treatments such as implants.
Key Responsibilities
- Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
- Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
- Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
- Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
- Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you
- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Employee Assistance Program
- Unlock exclusive discounts and cashback offers on the Swag App
- Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed
- Prior experience is essential
- A Cert III or IV in Dental Assisting is beneficial but not mandatory
- Excellent verbal and written communication skills
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
- Capability to address patient concerns and resolve issues with professionalism and empathy
- Attention to detail
What’s Next
If you are passionate about patient care and enjoy being part of a supportive team in a modern dental setting, we’d love to hear from you!
Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
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📌 Dental Receptionist
🏢 Totallysmiles
📍 Tamworth Regional Council