Welcome, we are excited to share this opportunity with genuine candidates and invite you to our unique approach which plays a crucial role in matching our valued clients and prospective candidates.
Drive growth, lead from the front, and build scalable systems in a hands-on GM role with a thriving QLD service business.
The Opportunity
This is your chance to take the reins of daily operations for one of Queensland’s most respected commercial cleaning businesses — and help guide it through its next big growth phase.
If you have industry experience coupled with the practical business and team management knowledge to bring value to a fast-paced, future-focused business, read on.
Commercial Clean Australia is growing, and they are looking for a capable, hands-on General Manager who can keep operations running smoothly while positioning the business for significant growth. You’ll work directly with the Managing Director to turn the strategic vision into real-world results.
About the Business
Commercial Clean Australia has been keeping workplaces across Queensland spotless since 2011. From offices and schools to retail centres and government facilities, they deliver reliable, professional cleaning services to more than 480 clients each week.
They are a team of capable, down-to-earth professionals who take pride in doing great work. Their culture is built on loyalty, service, and accountability — and they value leaders who are both people-focused and results-driven.
With their head office in Brisbane (Morningside), a Sunshine Coast satellite office, and a small Gold Coast presence, they are well-placed for continued expansion, including future regional hubs.
About You
You’re a proven operational leader who thrives on structure, systems, and people development. You enjoy working closely with a business owner while having the autonomy to make decisions and run the day-to-day.
You can manage multiple sites and teams without losing sight of the details. You’re commercially minded, data-driven, and comfortable leading tenders for large-scale contracts. You know how to keep things moving, even when it’s busy, and you bring a steady, solutions-focused approach to challenges.
Your New Role
You’ll lead all aspects of daily operations — from service delivery and team management to financial performance and compliance. Your mission is to build strong systems and an accountable team culture that can support rapid growth.
You’ll also play a key role in major tender processes ($200K–$1M+) and prepare the business for future expansion, including the integration of remote/offshore roles.
The salary band for this role ranges from $165,000 to $185,000 plus superannuation, commensurate with experience and qualifications.
Role Requirements
Significant senior operational leadership experience in a multi-site, service-based business (cleaning, facilities, trades, NDIS preferred)
Strong financial management skills — budgeting, P&L, and margin improvement
Experience leading and developing mid-level managers and diverse teams
Track record of scaling operations while maintaining quality and profitability
Experience working with remote/offshore teams
Strong communication and stakeholder management skills
Ability to balance hands-on involvement with strategic leadership
Key Qualifications, Experience, and Skills
Leadership in a high-volume, people-focused service industry
Operational and financial management capability
Tender management and contract delivery experience
HR and recruitment knowledge
Process and systems improvement skills
Strong interpersonal skills and cultural fit with a values-driven business
Key Areas of Responsibility
Operational Excellence
Purpose: Ensure seamless, efficient operations across all sites.
Responsibilities:
Lead daily operations across Brisbane HQ, Sunshine Coast satellite, Gold Coast, and future locations
Maintain service quality, efficiency, and client satisfaction
Implement and refine workflows for productivity
Align operational activity to growth and profitability goals
Purpose: Secure profitable, large-scale contracts that drive business growth.
Responsibilities:
Lead tender processes for contracts $200M–$1M+
Ensure compliance and competitive positioning
Oversee operational readiness for new contract delivery
Monitor tender pipeline and success rates
Purpose: Meet financial targets through careful planning and control.
Responsibilities:
Prepare and manage operational budgets
Review and act on monthly P&L
Drive margin improvements and cost efficiencies
Report financial performance to the MD
Team Management, Development & Engagement
Purpose: Build a high-performing, accountable leadership team.
Responsibilities:
Lead Ops Manager, Admin/Finance Lead, Area Managers, and Sales team (until Sales Manager is appointed)
Recruit, develop, and retain top talent
Embed performance management and accountability
Foster a positive, results-driven culture
Service Delivery
Purpose: Deliver consistent, high-quality cleaning services to all clients.
Responsibilities:
Oversee service standards and quality control
Support MD on $200K+ tender-related client relationships
Integrate new business into operations smoothly
Remote & Offshore Team Integration
Purpose: Prepare for and lead offshore workforce components.
Responsibilities:
Manage and integrate offshore/remote team members
Establish communication and performance frameworks
Maintain cultural alignment across all teams
How to Apply
If you're ready to step into this exciting leadership role, we’d love to hear from you.
At LeverageMe we work closely with the business owners to understand their needs and ensure that our candidates experience a transparent and comprehensive process and as a result our clients endorse us to make only the most aligned recommendations to proceed.
For your application to be considered for the next stage, please ensure you include your relevant resume and cover letter specific to this opportunity. To position yourself well, please note:
In your cover letter, please include the appeal of this role, reference to the results you have achieved in previous role/s that relate to this opportunity and any key questions you have regarding this role.
You will also complete a short questionnaire to submit your application and should you be shortlisted, further invitations for assessment will follow.
We commit to contacting every candidate so you will know where your application is at.
Salary match Number of applicants Skills match
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