Support Coordinator (NDIS) – Temporary Maternity Leave Contract | Full Time
Join our team at TKCC and make a meaningful impact for NDIS participants.
We are seeking an experienced and compassionate Support Coordinator to join us on a full-time temporary maternity leave contract.
-----------------------------------
About the Role
As a Support Coordinator, you will play a key role in:
* Working collaboratively with participants to implement their NDIS plans and achieve their goals.
* Coordinating, engaging and monitoring service providers and mainstream/community supports.
* Supporting participants to build capacity, resilience, and confidence to make informed decisions.
* Providing advice on navigating the NDIS environment, funding, and service options.
* Completing all required administrative duties, including progress reporting, budget tracking, service bookings, and case documentation.
* Maintaining strong working relationships with internal team members, the Office of Public Guardian, Public Trustee, NDIA, and local service providers.
* Contributing to continuous improvement, organisational goals, and quality service delivery.
This is an excellent opportunity for someone who thrives in a dynamic, client-centred environment and enjoys managing complex cases with professionalism, and independence.
-----------------------------------
What We're Looking For
To be successful, you will have:
* A tertiary qualification in Community Services, Mental Health, Disability, or related experience.
* Minimum 2 years' experience in Support Coordination, disability, or mental health services.
* Strong understanding of NDIS legislation, Quality & Safeguards, reportable incidents, and the NDIS Price Guide.
* Demonstrated case management experience, including planning, implementing, and reviewing service plans.
* Ability to work autonomously, meet targets, manage competing priorities, and problem-solve complex issues.
* Excellent relationship-building skills with participants, providers, and stakeholders.
* Proficiency in MS Office, NDIS systems (PRODA, MyPlace), and client management software.
* A current Ochre Card (WWCC), NDIS Worker Screening Check, Police Check, First Aid Certificate, COVID-19 vaccination evidence, NT Driver Licence, and reliable vehicle.
Desirable: Experience supporting participants with high/complex needs, mental health conditions, behavioural challenges, or families/carers.
-----------------------------------
Why Join Us?
* Be part of a supportive and collaborative team passionate about delivering high-quality NDIS services.
* Work in a role where no two days are the same and where your contribution directly improves participant outcomes.
* Receive ongoing professional development, supervision, and opportunities to contribute to service improvement.
-----------------------------------
Contract Details
* Type: Full-time maternity leave contract
* Duration: Fixed term (length to be discussed at application)
* Award: SCHADS Award
-----------------------------------
How to Apply
If you are passionate about empowering people with disability and want to join a purpose-driven organisation, we would love to hear from you.
Please hit apply and submit your resume and a cover letter outlining your suitability and fit.