From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation.
About the role
The Coles Online Department helps get our online orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.
Reporting to the Online Department Manager, you’ll have full accountability for the online department. You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.
About you and your skills
Leadership experience with the ability to coach and develop your team
Take a team approach to meeting sales targets, cost control and rostering needs
Flexibility to work afternoons and evenings
Ensure visual merchandising, safety, compliance, and stock management standards are met to inspire customers
Be customer obsessed and continually seek to better understand our diverse customers
Drive a one-team culture that recognises and celebrates success
What’s in it for you?
More cash staying in your pocket: Eligible team members receive 5% discount year-round on supermarket and liquor online and in-store purchases. Additional double discount periods (10%) are offered at various times throughout the year, along with exclusive hotdeals for team members.
Reward through recognition: Use our digital platform ‘mythanks’ to give and receive recognition aligned with Coles values. Earn points to redeem for gifts and electronic gift cards from a wide range of retailers.
Opportunities for learning and development: Access diverse career development programs, training, and experiences across our business.
Novated car leases: Eligible team members can access leasing options for a new car.
Investment in your future: Participate in our annual team member share plan to purchase Coles Group shares via pre-tax salary sacrifice.
Paid parental leave: We offer paid parental leave to support your work-life balance as a permanent team member.
About the recruitment process
We are committed to building a gender equitable, diverse, inclusive, and welcoming team that reflects the communities we serve. We promote a safe and respectful workplace and encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, and gender identities.
We are happy to adjust our recruitment process to support candidates with disabilities. For more information and contact details, visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 155440
Employment Type: Full time
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