**Advisor - SEO and Personalisation, Temporary role 12 months with possible extension, Flexible working model and locations**
The NSW Government Digital Channels team are looking for an experience SEO and Personalisation Advisor to join our team.
This is an exciting opportunity to be part of our ambitious program to consolidate government information from many websites into a customer-centric nsw.gov.au.
Reporting to the Manager, Search and Personalisation, this role will help design, implement, and continuously improve on
- and off-site search engine optimisation (SEO) and personalisation strategies so that all nsw.gov.au customers can discover and find information that's relevant to them.
If you have a growth mindset, are customer obsessed, and excited about taking government to the next level, we want to hear from you.
**To be successful in this role you will demonstrate**:
- Proven SEO experience in large ecommerce, enterprise-level websites, or agencies, including keyword research, URLs and redirects, core web vitals, page speed, schema, as well as platforms for SEO, search console, web analytics tools and content management systems (Drupal preferred)
- Knowledge and hands-on experience in tools and platforms for delivering website experiment campaigns with A/B/n testing and/or personalisation.
- Experience in customer-centric, data-driven decision making. We want to know you are as passionate as we are to leave a positive impact through our work!
- Excellent communication and presentation skills. In this role you will be presenting ideas and work to various stakeholders
- If you have a background or working experience in Programming (HTML, CSS, JavaScript), this will be a valued skill._
**How to Apply**
Please refer to the role description for more information about the specific responsibilities of this role.
**About The NSW Digital Channels Team, Department of Customer Service**
**The NSW Government Digital Channels team is responsible for central NSW Government digital channels including the NSW Government website and NSW Government Facebook.
On these channels, we provide an inclusive and consistent experience for NSW Government customers.
The Department of Customer Service (DCS) is a central agency of Government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government. We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.
Salary Grade 7/8, with the base salary for this role starting at $99,431 base plus superannuation
**Closing Date: Monday 18th July 9:59am**
**Working at Department of Customer Service**
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
**Our Commitment to Diversity, Inclusion & Flexibility**
We are committed to diversity, inclusion, and new ways of working.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
- A talent pool may be created from this recruitment for future ongoing and temporary roles. Talent Pools are valid for 18 months_