Join to apply for the Indigenous Student Success & Engagement Officer role at UNSW
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Join to apply for the Indigenous Student Success & Engagement Officer role at UNSW
* Employment Type: Continuing, Full Time (35-hour week)
* Kensington, NSW (hybrid work available in this role)
This Job is based in Australia
* Employment Type: Continuing, Full Time (35-hour week)
* Remuneration Level 7: $110,073 - $119,132 + 17% Superannuation
* Kensington, NSW (hybrid work available in this role)
Why This Role Matters
The Indigenous Student Success and Engagement Officer plays a key role in ensuring Aboriginal and/or Torres Strait Islander students’ access, engagement and success at UNSW Business School. This position will work with the Associate Dean EDI, Program Manager, Indigenous Business Education and teams, to develop and implement strategies towards the holistic success of Indigenous undergraduate and postgraduate students within the Business School. It plays a vital role in ensuring that future and current students in the Business School feel culturally safe and empowered to succeed in their goals
This is an identified Indigenous position. UNSW considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification under section 14 of the Anti-Discrimination Act 1977 (NSW).
This is an identified position, and applicants must be an Aboriginal and /or Torres Strait Islander person. Evidencing Aboriginal and/or Torres Strait Islander status will be required.
Accountabilities
(please review the Position Description for a full list of Accountabilities)
* Manage and promote the Indigenous Tuition Program (ITP) within the Business School, including the selection, onboarding and management of Study Assistants. Act as the primary liaison for the ITP across the education portfolio and schools, ensuring effective promotion and addressing academic and pastoral issues through appropriate triage and escalation processes.
* Coordinate Faculty’s participation in Nura Gili engagement and recruitment programs, and student success opportunities.
* Work with the Program Manager, Indigenous Business Education and Equity, Diversity and Inclusion (EDI) team to coordinate, build on and deliver our Indigenous Student Success Program, aligning with Faculty strategic priorities to support the recruitment of future Indigenous students and the retention of current students.
* Assist with Faculty enrolment queries, student degree planning, and subject selection to promote academic and career pathways.
* Engage with all students to ensure they are connected to programs, resources and knowledge to achieve positive academic outcomes related to their studies and their relationship with the Business School.
* Maintain accurate and confidential academic records from enrolment to graduation, ensuring compliance with UNSW and statutory privacy requirements.
* Develop and maintain strong working relationships with AGSM, Nura Gili, Future Students, Gateway, Faculties, and other university services to coordinate targeted marketing and communication initiatives that support Indigenous student access to the Business School, and to foster effective strategies for student development and success.
Skills And Experience
To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.
(please review the Position Description for a full list of Skills and Experience)
* This is an identified position, and applicants must be an Aboriginal and /or Torres Strait Islander person. Evidencing Aboriginal and/or Torres Strait Islander status will be required.
* Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
* Demonstrated experience and leadership in providing empowering and culturally affirming environments and programs that contribute to student success in higher education.
* Demonstrated high level of interpersonal and oral communication skills and extensive experience in exercising initiative and discretion in judgement together with the ability to maintain confidentiality.
* Ability to liaise with senior staff, work across cultures and maintain collaborative working relationships.
* A lived understanding of contemporary opportunities and challenges related to Indigenous Australians and the ability to develop respectful and reciprocal relationships with Aboriginal and Torres Strait Islander students and communities.
* Excellent computer skills including Excel, Word, Outlook, PowerPoint etc.
* Ability and capacity to implement required UNSW health and safety policies and procedures.
Pre-employment Checks Required For This Position
* Provide Evidencing Aboriginal and/or Torres Strait Islander documentation, if successful.
* Occasional weekend and after-hour work in regional, remote, and interstate as required.
* Ability and willingness to occasionally attend functions and events outside of normal working hours.
Benefits And Culture
UNSW offer a competitive salary and access to a plethora of UNSW-perks including:
* 10 days paid cultural leave per year
* Indigenous Employee Network
* 17% Superannuation and leave loading
* Flexible working
* Additional 3 days of leave over the Christmas Period
* Access to lifelong learning and career development
* Progressive HR practices
For further details on the benefits, please visit To Apply
Submit a Cover Letter (no more than 2 pages) and CV online via the UNSW Job Board before Monday 7th July 2025 by 11:30pm.
Get In Touch
Any applications sent to the contacts below will not be accepted.
If you any questions about the role or recruitment process, please contact Allyssar Hamoud at
If you are successful, you'll will be asked to provide a confirmation of Aboriginality. If you need assistance with this, please get in touch with Natalie Chenhall at
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
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