Key Job Responsibilities
This senior role is central to modernising ICT operating models, enhancing service delivery and driving a customer-focused approach across the University.
You will lead teams responsible for infrastructure networks systems and ICT security ensuring technology environments are robust reliable and future ready. If you thrive in managing complex systems and safeguarding digital assets this is your opportunity to protect and power the core of ICT operations.
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Key Performance Indicators (KPIs):
* Develop and implement strategies to enhance service delivery and improve customer satisfaction
* Lead the development of ICT plans and budgets aligning with organisational goals and objectives
* Ensure compliance with relevant laws regulations and standards in ICT operations
* Drive innovation and adoption of emerging technologies in ICT services
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Requirements:
You will need to possess strong leadership skills strategic thinking and the ability to motivate and inspire teams. Additionally you should have expertise in ICT operations management including but not limited to network and system administration and ICT security.