We’re on the lookout for our next superstar to join our HQ team on the Gold Coast. This is a customer first role where you’ll be the voice of the business, supporting our distributors over the phone and via email, delivering a high-quality experience with every interaction.
If you’re organised, approachable, and genuinely enjoy helping people, you’ll fit right in. You’ll be backed by full training, ongoing support, and a team that works closely together and has each other’s backs.
This role is all about keeping things moving, supporting distributors, managing orders, and ensuring every phone call and email delivers the smooth, high-quality service Lauxes is known for.
Why You'll Love Working With Us
* Bold, fun, unapologetically ambitious culture
* Supportive team environment with full training and clear growth pathways
* Birthday leave, team events, professional development, and more
* Be part of a national brand that’s scaling fast
* A workplace where your strengths matter and your ideas count
What You'll Do
* Be the first point of contact confidently answering inbound calls and emails
* Process the order queue quickly and accurately
* Keep CRM records immaculate and up to date
* Support HQ with admin, reporting, and coordination
* Resolve issues with a proactive, problem-solving mindset
Who you are
* Organised and detail-focused, with a \"can-do\" attitude
* Strong communicator who enjoys solving problems
* Willing to learn CRM systems and new processes
* A team player who thrives in a fast-paced environment
* Someone who lives our values:
* 🚀 We make sh*t happen
* 🎉 We don't do boring
* 🗣️ We speak POFL
* 🔥 We stay hungry