Overview
Family Doctor are seeking apart time Assistant Practice Manager / Senior Receptionist to join our team at Fremantle Family Doctors in Hilton, WA.
About us: Fremantle Family Doctors, part of the Family Doctor network of GP-owned and operated medical and dental practices, is committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.
About the role: As an Assistant Practice Manager/ Senior Receptionist, you will assist with the delivery of efficient and effective administrative and reception functions, ensure the patient experience is aligned with our values, and step into the Practice Manager role to cover periods of absence.
Responsibilities
* Provide support to the Practice Manager with staff management and general administrative processes
* Assist the Practice Manager with implementing initiatives and promotions to improve Centre performance
* Maintaining a safe, healthy, and professional working environment
* Ensure processes and systems are in accordance with the National Standards of Accreditation
* Welcome and assist patients with enquires and appointments
* Provide administrative and financial assistance to patients
* Support the provision of accurate and timely financial and practice data
* Take responsibility for staff management and the efficient delivery of administrative and customer service aspects of the Centre in the Practice Manager's absence
About you
* Strong communication and IT skills
* Understanding of business operations in a healthcare practice
* Ability to multitask
* The ability to maintain a high level of professionalism and confidentiality
* Experience using Best Practice software (advantageous)
* Critical attention to detail
* Previous leadership or supervisory position in a medical practice
* Ability to work in a fast-paced environment
* Opportunity for career development
* Dedicated team of professionals
* Professional training
* Increase your existing knowledge of medical terminology as well as various medical services
* Diverse and inclusive workforce
How to apply
Please submit your resume and cover letter outlining your suitability for the role.
Job Classification
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