Production Administration Support Officer
Axios Medical and Dental is an advanced production centre that services dental and medical professionals Australasia-wide. From our state-of-the-art facility here in Melbourne, we utilise the industry's most extensive assortment of milling, 3D printing, scanning and designing technology to produce high-quality medical devices for the dental industry.
We are currently seeking an experienced Office Administrator and Production Coordination star to support our business as we experience rapid growth in the medical device manufacturing industry.
This exceptionally organised and energetic individual will be a multi-tasker with the ability to problem solve and wear different hats. We are looking for a confident and positive person who won't be shy about getting their hands dirty and assisting wherever possible to provide general administration and production support at our Coburg site located at 8/52 Bakers Rd, which will also serve as the primary site of operation.
This is a full-time role, working 38 hours per week, and will be scheduled on a roster basis, with start times of either 8:00 AM or 9:00 AM depending on operational requirements. You will be working closely with the Operations Manager to ensure efficient coordination and support of day-to-day operations. In addition to administration duties, you will also be required to deliver goods to clients when needed, so a current driver's license is essential and a vehicle will be provided.
You will be super organized and take initiative to ensure the smooth running of our back office operations. You won't be afraid of a challenge and will show great initiative by being proactive and practical. This is a rare opportunity to make your mark in a growing business. You'll be joining a small and dynamic team that upholds our Code of Conduct values:
- We act with honesty and integrity.
- We are committed to fairness, respect and inclusion.
- We take responsibility and are accountable for our actions.
- We respect privacy and confidentiality.
- We uphold a safe, respectful and positive workplace.
Duties include:
· Answer and direct phone calls, emails, and other communications
· Accurately book incoming cases through the Production Management System following correct procedures
· Manage client information and ensure instructions in the system are accurate
· Process customer orders and ensure timely packing and shipping
· Administer and maintain the Production Management System and CRM
· Be a point of contact and deliver exceptional customer service
· Manage inventory and order office supplies as needed
· Prepare and process invoices and financial transactions
· Maintain accurate customer/supplier/product/sales records in CRM and ERP systems
· Coordinate with the operations team for timely delivery of products
· Support the management team with administrative tasks
· Establish and maintain procedural handbooks
· Perform other duties as assigned
You must possess and demonstrate the following key attributes:
· Friendly, professional and positive disposition
· Clear and confident communication
· Ability to build rapport with a wide range of people
· Excellent attention to detail
· Ability to work under pressure and multitask
· Working to deadlines and time constraints
· Good problem-solving skills
· Strong work ethic and a positive attitude
· A good sense of humour
· Current driver's license (vehicle will be provided)
If you like to work hard, enjoy a fast-paced environment, and have an eye for detail and accuracy, please submit your resume and cover letter below.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Administration Support Officer? Do you have experience in administration? Do you have a current Australian driver's licence? Do you have customer service experience? Do you have previous invoicing experience? How many years of business development experience do you have? Which of the following Microsoft Office products are you experienced with?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as an Administration Support Officer
#J-18808-Ljbffr