Qld Sheet Metal Pty Ltd is a privately owned, growing manufacturer of high-quality roofing materials based at Northgate. Our combined Teams of roofing experts and extensive Client/Supplier networks provide tailored solutions to our diverse Client base. Recognised for our quality service, innovation and agility, our well-established Team is committed to ensuring we provide Premium Products, Great Customer Service and trusting/reliable partnerships.
As a result of our continued growth / internal promotions, we now have an excellent opportunity for a positive and energetic individual to join our internal Sales / Customer Service Team on a full-time basis.
The Role
- Reporting to the Directors, our small Internal Sales Team is committed to providing exceptional customer service and sales support to our vast groups of trades and corporate customers
- Ensuring all enquiries, quotes, orders and payments are accurately processed in our systems
- Providing the correct product and delivery information (including organising deliveries as required) to each customer
- Liaising with other Teams (dispatch, manufacturing, accounts) to ensure full completion of all customer transactions to our established workflows
- Providing follow-up on customer orders and payments as required
- Updating Customer databases and provide reports / records on request
- Undertaking general administrative tasks to support all Sales / Customer Service requirements
- Keeping up to date with product knowledge, promotions and customer requirements
About You
- Ideally you will have experiences in a similar Customer Service / Internal Sales (B2B or B2C) role in the Steel Manufacturing / Building Products industry or have significant insights on roofing and rainwater products
- Excellent administration, customer service and relationship building skills
- An eye for detail and excellent data entry / typing skills (Microsoft)
- Exceptional organisation skills and the ability to multi-task
- A good telephone manner and the ability to stay calm in a busy but enjoyable operating environment
- Ability to collaborate with a broad range of stakeholders
- Team player who enjoys a busy and rewarding work environment
- Ideally, applicants will reside on Brisbane Northside and be willing to work 7.30am to 4.00pm.
- This is a great opportunity for a customer driven individual to join a fast growing, successful family business and to add value to our innovative brands in the building products industry._
**Job Types**: Full-time, Permanent
**Salary**: $45,086.00 - $76,715.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Northgate, QLD 4013: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Sales & Retail Occupations: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person